H-45, Road-7, Sector-4

Uttara, Dhaka-1230

9:00AM - 6:00PM

Saturday to Thursday

Online 24/7

+8801714-028710

+880241090373

Info@xubisoft.com

CALL CENTER SOLUTION

xDialer A complete solutions of Call Center is an exclusive product/ software of Xubisoft Ltd. with complete functionality for inbound, outbound and blended campaigns. xDialer call center solution is built directly into their multi-channel help desk, Experience on the fly integrations with Agent toolbars & pre-built connectors for leading third-party CRM.The all-inclusive solutions for contact centers are ideal for different business processes such as Customer support, Telemarketing and Sales, Collections, Technical support, Marketing research and Helpdesk.

Module of xDialer

Automatic Call Distributor (ACD)
Interective Voice Response System
Skills Based Routing
Forword To Phone
Ring Groups
No Answer Call Forwarding
Intelligent Reconnect
Make and Receive Calls

Call Control, Call Transfer When Not Online, Call Forward on No Answer, Call Routing and Queuing, Call Forward on Busy, Call Detail Records Call Logs, Caller ID, Unlimited Concurrent Calls, Personalized Greetings, Business Hours, Agent To Agent Calling

Monitoring and Reporting

Call Monitoring, Call Barging, Historical Reporting, Agent Reporting, Custom Reporting, Prebuilt Reports

Advance Lead Management
Voicemail
Web Chat
Quality Monitoring and Analytics
CRM Integration
Back-up Data and Security

What are we promising to you

Ensuring the security of the product
Highly scaled and optimized for speed
Responsive and Well Organized
Maintaining version and features for future