H-45, Road-7, Sector-4

Uttara, Dhaka-1230

9:00AM - 6:00PM

Saturday to Thursday

Online 24/7





Get a certification on Professional Customer Service

As a leading Business Process outsourcing (BPO) Organization (Xubisoft Ltd.) is providing extensive training program on “Skill Development” with an authorized certification under the supervision Skill for Employment Investment Program (SEIP) & Bangladesh Association of Call Center & Outsourcing (BACCO) Want to sound more confident? Wont to sound more powerful? This course will help you to identify how you sound and to help your business confidence even in solutions where you may not to be confident like public speaking, presenting ideas to your client, and of course interaction with the customer etc. This course is for everyone- from frontline to execute. It’s designed to help you think and act positive and to change the way people around you see you.

Course Duration: 220 Hours (2.5 Months)
Classes: Five days in a week
Course Fee: Full Free
Note: Get 7500 TK after Successfully completion the Course.

What you will cover in this course

Apply basic IT skills
Type Documents in Bangla & English
Use internet and social network.
Apply OHS Practices in the Workplace
Apply soft skills in customer service
Carryout Workplace Interaction
Advance Office Program Solutions
English Fluency Development With WSDA (New Zealand)
Operate in a Team Environment
Comply with ethical standards in IT workplace
Interview Technic & E-Mail Courtesy
Make a Presentation

More About The Course

Who can Join: Any Fresh Graduate (or 4 Years Diploma) who intends to make well-plying career in Customer Service. Graduate degree holders (or 4 Years Diploma) wanting to make a career in marketing and customer care.

Expected Benefits to this Sector: Apply Effective communication Skills. Use effective contact center management techniques. Interpret customer relationship management (CRM).

Career Opportunity: Call Center Agent & Tele Sales Representative. Customer Service Executive of Commercial Banks, Mobile Operators, Government Service & NGO etc. Customer Information Executives in Embassies, Airport Lounge, Hotel, Hospital etc.

Grab this great oppurtunity and book your sit for better future!